Regional Communication Specialist (NHRMC Only)

Job Location NC-Wilmington
Job Opening ID
70221
Facility
NHRMC - New Hanover Regional Medical Center
Department
Regional Transfer Center
Work Schedule
Other
PRN Details
6:30am to 6:30pm
Category
Clerical Support
Job Opening Post Information* : Posted Date
1 month ago(3/25/2025 1:58 PM)

Overview

Works under the supervision of the Manager of Regional Transfer Center. Responds appropriately using discretion and independent judgment to a wide variety of requests to determine appropriate level of care, transport mode (air/ground), type of unit, and division or agency to contact to facilitate the transport.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

 

#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.

 

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications

  • Education: High School Diploma or GED, required. Two-year degree in related field, preferred.
  • Experience:
    • Current and valid NC EMT certification or equivalent education, preferred.
    • CFC, preferred.
  • Licensure/Certification: 
    • EMS dispatch experience, preferred.
    • Knowledge of medical terminology, required.
    • Aviation terminology, preferred. 
    • Working knowledge of alpha/numerical paging systems, web based programs and advanced phone systems.
  • Additional Skills Required: Varying shifts, including weekends, nights and holidays to meet the requirements of a 7-day a week, 24 hours a day department.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

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